Privacy and Terms

About Twizbit

Twizbit is a physical product - the world's first LED light-up tennis ball. This website provides information about the product and facilitates purchases through our Etsy store.

What information we collect

We collect minimal information needed to operate this website and communicate with customers.

  1. Technical data from our web server such as IP address and browser user agent when you visit our site.
  2. Contact information that you provide such as name and email when you contact us or subscribe to updates.
  3. Order information is processed through Etsy and is subject to Etsy's privacy policy.

How we use information

  1. To provide information about Twizbit products and features.
  2. To respond to your inquiries and support requests.
  3. To send product updates and promotional emails (you can opt out at any time).
  4. To improve our website and understand visitor trends through aggregated analytics.

Cookies

Our website may use cookies to remember preferences and to measure aggregated traffic and interactions. You can control cookies in your browser settings.

E-commerce through Etsy

All purchases are processed through Etsy. When you make a purchase, Etsy handles payment processing, order fulfillment, and customer data according to their privacy policy and terms of service. We recommend reviewing Etsy's policies at etsy.com.

Sharing of information

We do not sell your personal information. We may share limited contact information with trusted service providers that help us operate the website or fulfill customer support requests. These providers are required to keep your information confidential. We may disclose information if required by law or to protect our rights and safety.

Third party links

Our website contains links to third party sites including Etsy, YouTube, and social media platforms. Their privacy practices apply when you visit them. We are not responsible for their content or policies.

Data retention and deletion

We retain personal data only as long as necessary for the purposes described above or as required by law. You can request deletion of your contact information by emailing us at support@twizbit.com.

Your consent

By using this website you consent to this Privacy Policy.

Changes to this policy

If we change this policy we will update this page and adjust the date below.

This policy was last modified on 2026-01-26.

Contact

If you have questions about this Privacy Policy please contact us:

Contact Page
support@twizbit.com

Product Terms and Conditions

Please read carefully before purchasing Twizbit products.

1. Product description

Twizbit is a 3D-printed LED tennis ball designed for recreational use, practice, and entertainment. It provides approximately 45-50% bounce similar to practice orange tennis balls. The LED module weighs 1 gram and is centered within the core.

2. Product use

Twizbit is intended for recreational tennis play, practice sessions, and entertainment purposes. It is not designed or approved for professional competition or tournament use.

3. Battery safety

The LED module contains a small battery. Keep batteries away from children. Do not attempt to disassemble the LED module. Dispose of batteries according to local regulations. Replace batteries only with the type specified in the product instructions.

4. Water resistance

While Twizbit can handle outdoor use and light moisture, it is not fully waterproof. Avoid prolonged exposure to water to protect the LED module and battery.

5. Warranty and returns

Warranty and return policies are governed by Etsy's terms and our store policies. If you receive a defective product, please contact us within 30 days of receipt. Normal wear and tear from use is not covered.

6. Limitation of liability

To the maximum extent permitted by law, Twizbit is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the product. Use proper safety precautions when playing sports.

7. Safety disclaimer

Always use appropriate safety equipment when playing tennis. Twizbit is a sports product and should be used with care. Supervise children during use. We are not responsible for injuries resulting from misuse or improper use of the product.

8. Intellectual property

The Twizbit name, logo, design, and website content are protected by intellectual property rights. You may not copy, reproduce, or use any of our intellectual property without written permission.

9. Modifications

We reserve the right to modify product specifications, pricing, and these terms at any time. Changes will be effective when posted on this website.

10. Governing law

These terms are governed by applicable laws. Any disputes will be resolved according to the laws of the jurisdiction where Twizbit is registered.

11. Contact for terms questions

If you have questions about these terms, please contact us at support@twizbit.com or through our contact page.